Exclusive Hotels is committed to meeting
its Data Protection obligations and ensuring the protection and
published online to explain how it uses any personal information
and outline the procedures which are in place to safeguard your
Exclusive Hotels will use your personal information to respond
to your query, in relation to information requests for specific
properties, for marketing and to keep you up to date with
developments and news relating to Exclusive Hotels and this
website. We will also use your information to look at ways in which
this website and our services to our clients can be improved and
for the purposes of administration.
We may contact you by email, post, telephone or fax and by
providing telephone and fax details you specifically consent to our
contacting you by these methods. We may also contact you by any of
these methods to let you know about any other services which may be
of interest to you.
Disclosure to Third Parties
All personal information provided to Exclusive Hotels will not
be shared with any third party. Exclusive Hotels does not sell,
trade, or rent any personal information to other organisations.
A cookie is a small data file that certain web sites write to
your hard drive when you visit them. The only personal information
a cookie can obtain is information a user supplies him or herself.
A cookie cannot read data from your hard disk or read cookie files
created by other sites. Cookies, however, enhance our web site
performance in a number of ways, including providing a secure way
for us to verify your identity during your visit to our web site
and personalising your experience on our site, making it more
convenient for you.
information about how visitors come to the website, which pages
they visit, and other actions that visitors make whilst on the
site. This data is then used in order to improve the user
experience of the web site. All user data collected in this manner
is anonymous. As
part of the online booking process cookies are also used to
facilitate your booking experience which originate from our trusted
in your web browser’s settings, and you do not need to have cookies
turned on to successfully use our service. Most browsers are
defaulted to accept and maintain cookies and you can set your
browser to notify you when you receive a cookie, giving you the
chance to decide whether to accept it or not. Please consult the
support documentation for your web browser, which can be found
online, for more information.
Exclusive Hotels uses site-tracking software to monitor visitor
traffic patterns and site usage. This software does not enable us
to capture any personal information.
Accessing Your Records
You have the right to request a copy of any information which we
hold about you. If you wish to receive a copy of this information
please write to Marketing Department, Exclusive Hotels, Pennyhill
Park Hotel & The Spa, London Road, Bagshot, Surrey GU19 5EU. A
small administrative charge will be made for fulfilling this
By clicking on the submit or send button at the bottom of a
submission form you consent to Exclusive Hotels processing your
personal data in the manner outlined above.